Delivery Information

Delivery Information

At Vxelle, we want your order to reach you as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and bank holidays). You will receive a confirmation email with tracking information once your order has shipped.

Delivery Time

We currently deliver within the United Kingdom only. Standard delivery typically takes 1–3 business days from dispatch.

Please note: during periods of high order volume, delivery may take up to 7 business days. We appreciate your patience and will keep you updated if this affects your order.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery every step of the way.

Need Help?

If you have any questions about your delivery, feel free to contact us at support@vxelle.com — we're happy to help!